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Welcome to The Hearing Centre - Audiology

Hearing Centre LogoThe aim of our department is to provide a full assessment, diagnostic, balance and rehabilitation service for adults. We also see children that have any hearing problems.

As a department we want our patients to feel satisfied, comfortable and to have trust in us by continuously offering our patients care and support.

 

 

During these difficult times your hearing care is our priority and we are currently able to offer the following services:

 

Postal repair and battery service

Drop-off repair service

Where necessary, face-to-face booked appointments

 

Please note ALL OPEN-ACCESS CLINICS  are suspended until further notice

 

Should you have any queries, please do not hesitate to contact us on:

 

Tel: 0161 922 6381

Email: Hearing@tgh.nhs.uk

 

 

 

 

 

Who are we?

Our Team

1 Clinical Lead / Paediatric Specialist - Verity Langlands

10 Senior Audiologists

2 Assistant Technical Officers (ATO)

2 Receptionists

 

As we have close links with The University of Manchester and often have students working with us in clinic. They gain valuable experience from their time in the department. If you would prefer not to have them present, please inform the Receptionist or Audiologist in clinic.

Base

  • Audiology - The Hearing Centre
    Yellow Suite
    Hartshead Building North
    Tameside Hospital NHS Foundation Trust
    Fountain Street
    Ashton-under-Lyne
    OL6 9RW

 Qualifications & Experience

    • Qualified via the BAAT, BSc or MSc Audiology training routes
    • Continuing Professional Development (CPD)

 

Our Services

  • General ServicesAudiogram

    • Hearing Assessments
    • Hearing Aid Fitting
    • Follow-Up Appointments
    • Hearing Aid Repairs
  • Specialist Services

    • G.P Direct Referrals
    • Diagnostic Testing for ENT
    • Vestibular Testing
    • Speech Testing
    • Tinnitus Management
    • Complex Needs - dual sensory loss, learning disabled, dementia etc.
    • BSER (Brain Stem Evoked Responses) - Adults and Children
    • Onward testing for Newborn Hearing Screening
    • Wax Suction clinic (Complex cases are referred to Nurse Led Clinic)
  • Furthermore…

    • Well established community service to health centres in Tameside and Glossop

      (view Open Access Clinic List)

    • Domiciliary Visits
    • Ward visits at Tameside Hospital

 

Who we work with

Currently our department works very closely with:

  • ENT Department
  • Nurse Led Clinic - Wax clearance
  • Dr Marsden - Associate Specialist Paediatrician (Audiology)
  • Education – Teacher of the Deaf (ToD)
  • Social Services
  • ENT Department

    • We perform various diagnostic assessments for our ENT colleagues
  • Nurse Led Clinic

    • We can provide a referral for wax clearance (We have our own suction clinic but for more complex cases i.e. mastoid cavities, we will refer to Nurse Led Clinic)
  • Dr Marsden - Associate Specialist Paediatrician (Audiology)

    • Assisting with testing neonates, babies and children
    • Fitting hearing aids
  • Education – Teacher of the Deaf (ToD)

    • Liaising to ensure children cope within the school environment
  • Social Services

    • Social Services can provide help and advice on adaptations in the home

 

Hearing Aids

 

Image of hearing aid

    • Latest advanced digital hearing aids suitable for mild to profound losses
    • Adults – Oticon, Phonak and Starkey hearing aids
    • Paediatrics - Oticon, Phonak and Starkey hearing aids
    • Hearing aids are individually programmed through a computer, to the person’s hearing test
    • Hearing tests are recommended every 3 years
    • There are different ear fittings which can be fitted dependent on the type of loss; ear moulds or open fits
    • Programmes can be added to enhance listening in different environments. These are activated by the Audiologist after discussing the patients individual requirements
    • The Audiologist will have in depth discussions before and after the hearing aid fitting
    • Each person is treated with a holistic approach

 

Hearing aid care

Image of earmould

Maintenance - Earmould

  • You need your hearing aid tubing changing every 6 months.
  • Either make an appointment at the hospital or drop into one of our open-access clinics
    (view our open access Clinic list)
drawing of Corda open fitting  hearing aid

Maintenance - Minifit / Thin Tube

  • You need your hearing aid tubing changing every 6 months.
  • Either make an appointment at the hospital or drop into one of our open-access clinics
    (view our open access Clinic list)

 

Swim Plugs

 

Swim moulds provide an opportunity to adults and young children to take part in their normal day to day water based activities, such as showering, swimming etc. Swim moulds generally provide an added layer of protection, protecting the ear canal and middle ear from infections

 

There is an additional cost of £15 per swim plug

 

If anyone feels they would like a swim plug please contact the Audiology Department on 0161 922 6381 who will be happy to assist

 

 

How to access our service?

 

New Referrals

We accept GP direct referrals for people aged over 18 with hearing problems.

The department offers Assessments at:

  • Dukinfield Health Centre
  • Glossop PCC
  • Tameside Hospital
  • Home visits (if housebound)

You can state your preferable location to your GP

 

Existing Patients

We operate a booked appointment system for all hearing aid repairs, servicing and adjustments at the hospital or a drop-in re-tube and batteries service at the clinics.

 

During these difficult times your hearing care is our priority and we are currently able to offer the following services:

 

Postal repair and battery service

Drop-off repair service

Where necessary, face-to-face booked appointments

 

Please note ALL OPEN-ACCESS CLINICS  are suspended until further notice

 

Should you have any queries, please do not hesitate to contact us on:

 

Tel: 0161 922 6381

Email: Hearing@tgh.nhs.uk

 

 

Open-Access Clinic List

 

New clinic dates starting January 2020 

 

 

During these difficult times your hearing care is our priority and we are currently able to offer the following services:

 

Postal repair and battery service

Drop-off repair service

Where necessary, face-to-face booked appointments

 

Please note ALL OPEN-ACCESS CLINICS  are suspended until further notice

 

Should you have any queries, please do not hesitate to contact us on:

 

Tel: 0161 922 6381

Email: Hearing@tgh.nhs.uk

 

 

Patient Care Pathway

Patient Care Pathway

 

Useful Information

 

Assistive Devices & Advice

The following services can provide help and advice on adaptations in the home. 

You can self refer for these or ask you Audiologist to refer you:

Tameside

Services to Deaf People
Festival Hall
Peel Street
Denton

M34 3JY

Tel: 0161 342 2575
Minicom: 0161 342 2577
Fax: 0161 342 3995

 

Derbyshire

Deaf & Hearing Support
30 Wheatbridge Road (Medical Centre)
Chesterfield
S40 2AB

Tel: 01246 555 934
Minicom: 01246 555 933

Email: info@deafandhearingsupport.co.uk

 

 Access to Work

www.gov.uk/access-to-work - The Access to Work scheme provides a government funded grant that can support with your employment. This can include provision of BSL interpreters whilst at work or paying for specialist equipment to work with your hearing aids. 

Connevans

www.connevans.co.uk - Equipment to help Deaf and Hard of Hearing people at home, work or in Education 

 

C2Hear

www.c2hearonline.com - Information about hearing aids on re-tubing and fitting hearing aids, how to troubleshoot and other useful videos

 

Action on Hearing Loss

www.actiononhearingloss.org.uk - Action on Hearing Loss is a charity that supports people who are Deaf or Hard of Hearing

 

British Deaf Association

www.bda.org - The British Deaf Association is a registered charity that delivers a range of services to achieve its aims of empowering Deaf people to overcome difficulties that they face on a daily basis

 

Deafblind UK

www.deafblind.org.uk - Deafblind UK is a national charity supporting people with sight and hearing loss, enabling them to live the lives they want

 

Sense

www.sense.org.uk - Sense is here to help people communicate and experience the world. They believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Their team offers personalised support through centres, holidays and short breaks, or in people's own homes

 

Tinnitus Support

www.takeontinnitus.co.uk  - Take on Tinnitus is an invaluable online resource designed to help patients better understand tinnitus and offer practical ways that could help to relieve their tinnitus - rated by 85% of users as useful or very useful

 

www.tinnitus.org.uk  - The British Tinnitus Association provides information, advice and guidance

 

Helpline - confidential information and advice from a member of the BTA team (9am to 5pm, Monday to Friday):

 

British Sign Language Courses

www.british-sign.co.uk/learn-online-british-sign-language-course - Online sign language course available on 'pay what-you-can' basis

www.doncasterdeafsign.org.uk - Free BSL Level 1 course

 

The Silver Line

www.thesilverline.org.uk - The Silver Line is a free and confidential helpline providing information, friendship and advice to older people. 

 

Rehabilitation

www.idainstitute.com/tools/telecare/ - The Ida Institute rehabilitation tools can be accessed online by the patient directly, along with advice and support. 

 

Holistic Resources

www.psychologytools.com - Suggestions about techniques to use for everyone during these uncertain times

 

Grounding meditations can help the patient take the attention away from their dizziness and anxiety. Body scans can also be useful for grounding and to give the patients a feeling of safety

https://www.youtube.com/watch?v=vApUMcbFSiE - Tree meditation / grounding

http://www.freemindfulness.org/download - Mountain meditation, Peter Morgan 

https://www.udemy.com/share/101uuoAEMTdlhRTX0F/ - Resources to help patients who struggle to sleep. Mindfulness for Anxiety and Sleep - with Tara Brach 

 

Mindfulness: two free resources by leading mindfulness teachers. These discuss how mindfulness may be useful, and giving links to free meditations

www.breathworks-mindfulness.org.uk

https://mbct.co.uk/meditating-in-troubling-times/

 

Dizzyness - Controlling your symptoms

http://www.menieres.org.uk/files/pdfs/controlling-your-symptoms.pdf - Controlling your symptoms: suggestions to help reduce stress/anxiety related to dizziness: Controlled breathing, relaxation, thought control, stress management

 

Accessibility during COVID19

https://louderthanwords.org.uk/help-employees-with-hearing-loss-stay-connected-during-covid-19/ - Support for employees and employers when using remote conferencing at work

https://beta.actiononhearingloss.org.uk/coronavirus-response/ - Support and advice related to COVID-19. 

https://signhealth.org.uk/resources/coronavirus/ - Daily updates on COVID-19 in BSL

https://www.ageuk.org.uk/informationadvice/work-learning/technology-internet/videocalling/ - Support for older adults learning to use video conferencing technology. 

 

Patient Leaflets & Guides

 

Appointments

Hearing Assessment Clinic

Hearing Assessment Clinic

Tinnitus Clinic

Wax Micro-Suction Clinic

 

Maintenance & Troubleshooting

Adult Hearing Aids

Why does my aid whistle?

 

Minifit / Thin Tube Cleaning Guide

Minifit / Thin Tube Insertion Guide

 

Ear Mould Re-tubing Guide

Ear Mould Tubing & Attachment Guide

Ear Mould Cleaning & Insertion Guide                      

Ear Mould Insertion Video

 

How to turn your hearing aid on/off

Hearing Aid Troubleshooting Guide

 

Communication Skills

Effective Communication Skills for You

Effective Communication Skills for Family & Friends

 

 

 

 

 

How to Contact Us

The Hearing Centre - Audiology
Yellow Suite
Hartshead Building North
Tameside Hospital NHS Foundation Trust
Fountain Street
Ashton-under-Lyne
OL6 9RWChoose and book logo

Tel: 0161 922 6381
Fax: 0161 922 6650

Email: hearing@tgh.nhs.uk

Links

Satisfaction Survey

 

February 2020

Winter 2019

Autumn 2019

Summer 2019

Spring 2019

Winter 2018

Autumn 2018

Summer 2018

Spring 2018

Winter 2017

Autumn 2017

Summer 2017

Spring 2017

 

GP Information

You can find all of our service information in the document below:-

Audiology - The Hearing Centre GP Information Booklet

If you have any further questions about our service or require any promotional leaflets please do not hesitate to contact us

ENT Department

Contact Details: 0161 922 6468 / 6469
Visit our webpage for more information