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Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside and Glossop.
As a busy Foundation Trust Hospital we provide a range of high quality elective, emergency and specialist services for adults and children.
Our mission is to work with colleagues, patients, carers and the wider public to ensure that at our Hospital, Everybody Matters.
Safety, Care, Respect, Communication and Learning are values and behaviours which underpin our actions and guide us through our improvement journey.
THE DUTY OF CANDOUR
The Duty of Candour is a legal duty for all health and social care organisations to inform and apologise to patients if there have been mistakes in their care and treatment that have led to significant harm.
Duty of Candour aims to help patients receive accurate and truthful information from health providers.
To meet the requirements of the regulation the Trust has to:
For more information the Duty of Candour - patient information leaflet can be found here
PALS, Complaints and Concerns
PALS, Complaints and Concerns survey
If you cannot attend an upcoming Outpatient appointment, you can now cancel your appointment by completing our Secure Outpatient Appointment Cancellation Form.
The CQC visited our hospital in April 2015 and reported on their findings in September 2015.
Our patient stories are important to us and we believe that feedback- both positive and negative- is essential to improving the care received by the patients and their families. Here are two patient stories. One story demonstrates where we communicated well and provided timely and compassionate, care and another where a previous negative experience influenced a point of view, but demonstrates our commitment to improvement.
Read the full story here.
Providing a quality experience for people who use our services is very important to us.
Patient Experience Improvement Experience